Three Thoughts For The Day

Seth Godin has talked before about how human generated search such as del.icio.us can be much more powerful than Google for really powerful content. Here's a powerful comment to suggest that companies should be doing a lot more about it - link

Jennifer Rice looks at the launch of Google's spreadsheet project, comparing their market entry strategy to the Japanese car manufacturers. Microsoft beware! - link

And a blog I found via Russell Davies makes a tremendous point about companies not thinking about customers' total experience - for example with incompatibility between different / upgraded models with a product range - something that Apple have got spot-on - link